Valtro-One logo

Legal

Privacy Policy

Last updated: 22 November 2025

Valtro-One (“we”, “us”, “our”) is committed to ensuring your privacy is treated with care, transparency and respect. This Privacy Policy explains what information we collect, how it’s used, and the rights you have under UK GDPR and other applicable data-protection laws.

This policy applies to valtro.one, its subdomains, and services connected to the marketing site — including early-access signups, email updates and analytics.

1. Who we are

Valtro-One is a UK-based platform focused on helping players find compatible teammates and long-term squads across games and platforms.

You can contact us at:

Email: admin@syncupgg.com

2. What data we collect

We collect and process the following information:

  • Contact information: such as your email address when joining Early Access or contacting us.
  • Usage data: pages viewed, links clicked, device type, browser, approximate location (IP-based) and on-site behaviour.
  • Cookies and tracking data: used to operate the site, remember preferences and analyse usage.

3. How we use your data

We only process your data when we have a lawful basis to do so. We use it to:

  • Provide services: managing Early Access signups and sending updates.
  • Improve the site: analysing performance, content and user behaviour to refine the experience.
  • Maintain security: detecting misuse, spam or malicious activity.

Our lawful bases include:

  • Consent: for email updates and optional analytics.
  • Legitimate interests: improving site performance and ensuring security.

4. How long we keep your data

We keep your personal data only for as long as it is needed:

  • Early Access email data is retained while the platform is actively developing or until you unsubscribe.
  • Analytics data may be retained in anonymised or aggregated form.

5. Sharing your data

We never sell your data.

We may share certain information with trusted service providers who help operate Valtro-One:

  • Email delivery tools (e.g. MailerLite)
  • Analytics platforms (e.g. Mixpanel)
  • Hosting and infrastructure partners

These providers act under our instructions and with strict data-protection safeguards.

6. International transfers

Some partners may process data outside the UK or EEA. When this occurs, appropriate safeguards — such as standard contractual clauses — are used to ensure your information remains protected.

7. Your rights

You have the right to:

  • Access the data we hold about you
  • Request correction of inaccurate data
  • Request deletion (in certain cases)
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent (for consent-based processing)

To exercise your rights, email admin@syncupgg.com. Verification may be required.

8. Cookies & analytics

We use cookies and similar technologies to operate the site and analyse usage patterns.

For full details, see our Cookie Policy.

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in features, analytics, services or legal requirements. The “Last updated” date will always reflect the latest version.

Where appropriate, additional notice may be displayed on the site.

Join the Valtro-One Discord

Get early access news, feature drops, matchmaking tests and direct updates from the build.